Terms of Service

Last updated: March 17, 2026

1. Service Description

Pass EPSO provides an AI-powered preparation platform for the EPSO AD5 Generalist competition. The service includes adaptive practice questions, exam simulations, score predictions, and study materials.

2. Acceptance

By creating an account or using the platform, you agree to these terms. If you do not agree, do not use the service.

3. Accounts

You must provide accurate information when registering.
You are responsible for maintaining the security of your account.
One account per person. Sharing accounts is not permitted.

4. Pricing and Payment

Free tier: 10 practice questions per day, Score Predictor access.
Full Access: EUR 39, one-time payment. Lifetime access including all future updates.
Payments are processed securely by Stripe.

5. Refund Policy

Due to the digital nature of the product and immediate access upon purchase, refunds are generally not offered. If you experience technical issues that prevent you from using the platform, contact us within 14 days of purchase via the contact form and we will resolve the issue or issue a refund.

6. Content and Accuracy

Pass EPSO is an independent preparation tool. We are not affiliated with, endorsed by, or connected to EPSO, the European Commission, or any EU institution. Questions and materials are created based on publicly available EPSO documentation and official EU source documents. While we strive for accuracy, we cannot guarantee that our content perfectly mirrors the actual exam.

7. Intellectual Property

All content on the platform (questions, explanations, software, design) is owned by Pass EPSO. You may use it for personal study only. Redistribution, copying, or commercial use is prohibited.

8. Prohibited Use

Sharing account credentials with others.
Automated scraping or extraction of questions.
Submitting intentionally misleading feedback.
Attempting to circumvent the paywall or manipulate the platform.

9. Limitation of Liability

Pass EPSO is provided "as is". We make no guarantees about exam outcomes. Your success in EPSO competitions depends on many factors beyond our platform. Our total liability is limited to the amount you paid for the service (EUR 39).

10. Governing Law

These terms are governed by Luxembourg law. Disputes shall be resolved in Luxembourg courts.

11. Changes

We may update these terms. Continued use of the platform after changes constitutes acceptance. Material changes will be communicated via email.

12. Contact

For questions about these terms, use the contact form or write to [email protected].